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Lojy Air was established in 2005 in Egypt and in 2014 in the United Kingdom. It has developed into one of the fastest growing airlines of commercial aviation. OUR VISION OUR PARTNERS Growing together Reflects our economic contribution and support for the Lojy Air vision. Working together Reflects the development and well- Giving together Our commitment and support to humanitarian aid and charities across our network. Greener together Our commitment to minimise the environmental impact of our operations. Ethics and complianceWe understand that our reputation is judged by how we act. This is why our core values emphasise the importance of doing business with integrity and taking responsibility to do what is right and ethical at all times. These values underpin the Lojy Air Code of Business Conduct and are central to how we interact with our customers and suppliers. To ensure our continued compliance with our Code of Business Conduct, Lojy’s Ethics Line is designed to allow employees, customers, members of the public and other stakeholders to raise concerns and report potential breaches of our values. Ethics LineHow can I report a concern via Ethics Line?You can submit a report in three ways: 1. Call the Ethics Line phone number. Reports can be made in 2 different languages, English or Arabic. 2. Send an email with the details of your concern to clicking here What will happen when I contact Ethics Line?Your call or report will be taken by a trained operator who will give you a unique reference number which you can use to follow- Your report will be forwarded to a Compliance Officer who will review the report and decide on the appropriate action to take. If the report relates to a query, advice will be given in response after liaising with a subject matter expert. If the report relates to an allegation of wrongdoing, an investigation team will be assigned and the matter will be investigated internally according to our own guidelines, consulting with external experts where required. Working at the World's Leading AirlineOur aim at Lojy Air is to deliver the very best customer service possible, time after time, and to offer a unique brand of modern Arabian hospitality that exceeds our guests' expectations. To support our philosophy, we have created a business rich in cultural diversity, where people with energy, creativity and commitment work together in harmony to achieve ambitious goals. Our offices in Egypt and the United Kingdom are home to people who are passionate about aviation, passionate about our aims and objectives, and love to working in a friendly and transparent environment. We believe our guests begin their travel experience the minute they arrive at the airport. Our ground services and network operations strive to ensure a smooth and consistent journey for all who travel with Lojy Air. Flight Operations - |